Privacy Policy

1. Introduction

Welcome to Univer Tours ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

By using Univer Tours, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Profile information and preferences
• School or institution affiliation and details
• Student information (if applicable)
• Contact person details
• Location data (city, country, service area)
• Website and organizational information

2.2 Usage Data

We automatically collect information about how you use our app, including:

• Device information (device type, operating system, unique device identifiers)
• App usage patterns and interactions
• Log data (IP address, access times, pages viewed)
• Cookies and similar tracking technologies

2.3 Content and Media

When you use our services, we may collect:

• Photos and images you upload
• Documents and files you share
• Appointment and visit information
• Tour schedules and itinerary data
• University and school information

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services
• To manage your account and authenticate users
• To facilitate university tours, appointments, and visits
• To connect schools with universities and educational institutions
• To send notifications, updates, and important information
• To respond to your inquiries and provide customer support
• To analyze usage patterns and improve user experience
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms of service

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party service providers who assist us in operating our app and conducting our business
• Educational Institutions: With universities, schools, and other educational institutions to facilitate tours and appointments
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly consent to the sharing of your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Objection: Object to processing of your personal information in certain circumstances
• Data Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for data processing where consent is the legal basis

To exercise these rights, please contact us using the information provided in the Contact Us section below.

7. Children's Privacy

Our services are intended for use by educational institutions and authorized personnel. If we become aware that we have collected personal information from children without appropriate consent, we will take steps to delete such information promptly.

8. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: events@univer.me

12. Compliance

This Privacy Policy is designed to comply with applicable privacy laws and regulations, including but not limited to:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Children's Online Privacy Protection Act (COPPA)
• Other applicable data protection laws